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• NHS patients' rights

  Information on the rights of clients within the National Health Service including access to GPs, hospital services and refusal of treatment

• Registering a civil partnership

  Information about how to register a civil partnership covering who can register, the cost of registering and special rules for sick and disabled people and people from abroad

• If you think you’ve been charged too much for your energy

  Do you think you've been overcharged for gas or electricity? Reasons why your energy bill amount might be higher than normal and what you can do about

• Looking after pets

  Your responsibilities when looking after a pet and where to get help if you need

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• Switch energy supplier or tariff

  Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter

• Check if you can challenge a new style JSA sanction

  Check if you can challenge your JSA sanction. What arguments you can use and what evidence you’ll have to provide

• Stop your energy supplier moving you to prepayment

  If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing