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• What to do if you don't get your maternity rights

  Know how to negotiate to get your maternity rights at work - or how to use the employment tribunal to win compensation if your employer refuses to follow the law

• Rules debt management plan providers must follow

  Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow

• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

• Taking legal action for housing discrimination

  What to consider before taking legal action for housing discrimination and what you're main arguments should

• Flooding of rented accommodation

  Information on how to deal with flooding in rented accommodation

• NHS complaints

  Information on the procedure for how to make a complaint about treatment received within the NHS and the Patient Advice and Support Service (PASS) who can provide help and advice.

• You are a public-sector tenant taken to court for rent arrears

  Information about the procedure a landlord must follow in order to take a public sector tenant to court for rent arrears and eviction, the court hearing and what decisions the sheriff can make

• Other information

  Read about giving other information which does not fit anywhere else on the ESA form. You can use extra sheets of paper if there’s not enough space in the box