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  • Your landlord wants to increase your rent

    Advice on what to do if your landlord wants to increase your rent and how you can challenge it depending on what type of tenancy you have

  • Getting a bank account

    Information on how to get a bank account, types of account available and switching from one bank or building society to another

  • Your energy meter

    Overview and content list for your energy meter. Get help reading your meter, checking it's working correctly, getting a meter installed and more

  • Paying off your rent arrears

    to Universal Credit or Housing Benefit. You can check what benefits you can get by using a benefits calculator. Find a benefits calculator on GOV.UK.  If you get Housing Benefit or Universal Credit

  • Harassment by creditors

    How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed

  • Young people - health and personal

    Information on health issues with particular relevance to young people including sexual health, drugs and confidentiality issues

  • Claiming new style ESA

    Claiming new style ESA. You’ll need to show that your medical condition makes it difficult to work – get advice about applying and find out more

  • Complain about PPI commission

    Find out when you can get money back on your PPI if it wasn’t mis-sold