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• Council Tax Reduction - how to apply

  How, where and what evidence you need to apply for a Council Tax Reduction

• Using a lay representative in civil legal action

  Information about who may be a lay representative and how they can help you prepare and conduct a civil legal case

• Complain to an ombudsman or commissioner in Scotland

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• If the DWP says you've had an Income Support overpayment

  How to check if you’ve actually been overpaid by the DWP and how to challenge an Income Support overpayment

• What to do after a death

  Practical advice at a time of bereavement and where to get support and advice.

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• Young people and family

  Find out about family matters affecting children and young people, including information on adoption, local authority care, wills and inheritance and the minimum age for getting married or registering a civil partnership

• Getting paid less than minimum wage or living wage

  Check if you're entitled to the minimum wage or living wage, make sure you're getting it, and what to do if you're

• Adviser resources

  Adviser resources We're the UK's largest advice giving charity, providing trusted, quality assured, independent advice to millions. To help you do the same, we provide access to detailed and up

• Council Tax Reduction - the decision

  Notification of a Council Tax Reduction decision and what to do if you disagree