Search

• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

• Get airline compensation for lost or delayed luggage

  What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline

• If you're unhappy about poor service

  What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further

• Home credit (Doorstep loans)

  Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products

• Outfox Energy customer service

  Customer service contact details and scores for Outfox Energy. Find out how well Outfox Energy customer service performs and how to contact them

• TruEnergy customer service

  Customer service contact details and scores for TruEnergy. Find out how well TruEnergy customer service performs and how to contact them

• Ecotricity customer service

  Customer service contact details and scores for Ecotricity. Find out how well Ecotricity customer service performs and how to contact them