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• Challenging a JSA decision - mandatory reconsideration

  What to do if you've been refused JSA or had your JSA reduced. The arguments you can use to challenge a JSA decision and the evidence you'll need

• Reporting a hate incident or hate crime

  Check how to report a hate incident or hate crime to the police or other organisation, and what happens after

• Check who's taken over your energy supply

  If your energy supplier has gone bust, check which company has taken over your energy supply

• Whistleblowing - reporting a problem in the NHS

  Find out about the Independent National Whistleblowing Officer and reporting a concern in an NHS workplace. Includes details of the free confidential advice line about whistleblowing and the NHS in Scotland

• Challenging a PIP decision - appealing against the decision

  How to apply for a tribunal hearing when you're not happy with the decision about your Personal Independence Payment (PIP) claim

• Income Support

  Check what to do if you have a problem with your Income Support claim. If your Income Support has stopped or you have an overpayment, find out how to challenge the decision

• How to get social care services

  Find out about social care services, the council's assessment of needs in order to provide services and about paying for these services. Includes the options available for 'self-directed support

• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013

• Problems with illegal fees and deposits

  Get advice about commons problems with tenancy deposits and illegal fees for private renting in Scotland

• If your Housing Benefit is stopped or reduced

  Find out why your Housing Benefit payments have changed and what you can do about