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• Septic tanks

  Buying and registering a septic tank, how septic tanks work, and information on desludging and problems such as blockages, overflows and leaks

• Public sewerage

  Getting connected to the public sewage system, and finding out who is responsible for maintenance and  improvements to your system and for dealing with problems such as blockages, flooding and smells

• Disclosure and declaring a criminal record

  Information on disclosing criminal convictions in relation to employment and about the disclosures offered by Disclosure Scotland

• Scottish benefit fraud

  Information about benefit fraud of Social Security Scotland benefits including Best Start Grant, Adult Disability Payment, Child Disability Payment, Young Carer's Grant, Funeral Support Payment, Scottish Child Payment and more.

• HELMS (Home Energy & Lifestyle Management Ltd) and Green Deal complaints

  Get free advice to find out if you've been scammed by HELMS (Home energy and lifestyle management ltd) when they sold you solar panels, wall cladding and other energy efficient products for your home

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount

• If you're worried about someone's gambling

  Get help to deal with someone else's gambling - including emotional support and advice on how to protect your money and belongings

• Check if you can add income-based JSA to your claim

  If you're already getting contribution-based JSA, find out if you can get income-based JSA too