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• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Proving your right to work in the UK

  Find out what you need to show your employer to prove your right to work in the UK. Check what to do if you’ve been dismissed or lost a job offer after your employer checked your right to work

• Licences and other permissions

  Find out about licences and other permissions you might need to carry out certain activities, events and jobs

• Fill in the ESA capability for work form

  Detailed information on how to fill in your WCA50 claim form, including advice for each question

• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police

• Report human trafficking

  How to identify and report human trafficking if someone you know is a victim of trafficking

• Check if your employer's dismissal process is unfair

  Make sure your employer has a fair dismissal process and follows the Acas code of practice - and know when to challenge them if they don't

• The Debt Arrangement Scheme in Scotland

  Information on when a Debt Payment Programme may help with debt problems, the advantages and disadvantages and what to consider before setting one up