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• If a problem with National Insurance is affecting your benefits

  What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim.

• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Dealing with the affairs of someone who has died

  Find out how to deal with the affairs of a person who has died

• Stolen goods

  What you should do if you find you have bought stolen goods

• How to claim bereavement benefits

  Find out how to claim Bereavement Support Payment. For deaths before April 2017, check if you can get Widowed Parents Allowance

• NHS dental treatment

  How to get NHS dental treatment in Scotland and how much it will cost

• Check if you can claim ESA

  Check what Employment and Support Allowance (ESA) is and if you can claim

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

• What is simple procedure

  Find out how to take someone to court in Scotland using the simple procedure. Get advice on when to use simple procedure, how much it costs and how to apply

• Challenging a PIP decision - mandatory reconsideration

  How to challenge a Personal Independence Payment (PIP) decision with DWP and applying for mandatory reconsideration