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• Get ready for your Pension Wise appointment

  What you need to do to make the most of your Pension Wise guidance appointment at Citizens Advice.

• Check if you can get 'new style' JSA

  Check if you can claim 'new style' Jobseeker's Allowance (JSA) - and how much you'll get - while you look for a full-time job

• Complain to an ombudsman or commissioner in Scotland

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• Using a lay representative in civil legal action

  Information about who may be a lay representative and how they can help you prepare and conduct a civil legal case

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• If you've been refused a Blue Badge

  If you’ve been refused a Blue Badge, you can ask for the decision to be reviewed by the council. Find out how to appeal your application

• Council Tax Reduction - how to apply

  How, where and what evidence you need to apply for a Council Tax Reduction

• What to do after a death

  Practical advice at a time of bereavement and where to get support and advice.