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• Stop being chased for a parking ticket

  How to stop being chased to pay a parking ticket in Scotland – including if you've already paid or are appealing your ticket

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• Your options if you're in the UK illegally

  How to get British citizenship or a legal immigration status if you're living in the UK illegally

• Q9 - controlling your bowels and bladder and using a collective device

  Help to fill in Q9: controlling your bowels and bladder and using a collective device. Find out what this means and how to correctly complete the question

• Advice for the armed forces community

  Organisations that can provide advice and information to the armed forces community and their families whether currently serving or veterans

• Problem with an app, software or download

  Your right to a refund or repair if there’s a fault with digital content like software, downloads and apps

• Sale and rent back schemes run by private firms

  Information on sale and rent back schemes run by private firms which may help homeowners who are struggling to pay their mortgage

• Debt management plan fees too high?

  Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair