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• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance

• Discrimination because of race

  Taking action about race discrimination, explaining when it is unlawful or not unlawful and organisations which can help

• Making a complaint about social work or social care services

  How to make complaints about social care or social work services

• Prepare for an asylum interview

  Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

• Schemes that can help if you can’t pay your mortgage

  Information on schemes which help homeowners who are struggling to pay their mortgage, including government-backed and private schemes and schemes run by local councils and housing associations