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• When your car can be clamped or towed away

  When your car can be wheel-clamped or towed away and what to do if it's clamped or towed away

• If your Housing Benefit is stopped or reduced

  Find out why your Housing Benefit payments have changed and what you can do about

• Check how much redundancy pay you can get

  Find out if you can get redundancy pay, and check what contractual or statutory redundancy payments you'll get

• Tracing your birth parents

  Information for adopted people about tracing birth parents and other relatives, and details of organisations which can provide advice and counselling.

• Change of circumstances while you're getting Child Disability Payment

  What you should do if there's a change of circumstances while you're getting Child Disability Payment

• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors

• Check what tips and service charges you're entitled to

  From 1 October 2024, employers must pass on all tips to their workers. Check what the new Tipping Act means for you

• Get a Universal Credit advance payment

  How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment

• Preparing for a disciplinary or dismissal meeting

  Find out how to prepare for a disciplinary or dismissal meeting. There are a few things you should do beforehand to make sure you are well prepared

• Other jobs your employer should offer you

  Find out when your employer should offer you another job instead of making you redundant. Check what counts as suitable alternative employment