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• Step 1: Check the time limits for taking action

  delivered by recorded delivery or in person. It’s used so that the respondent knows legal action is being taken against them and can’t use not knowing about the claim as a defence. In Simple Procedure, you

• If a creditor takes money from your bank or building society

  Information about bank or building society accounts being frozen by a creditor, what the protected minimum balance is, challenging the arrestment and applying for time to pay

• Community rights to buy and take over land and buildings

  Find out where to get advice and help to set up a community group in order to buy, rent or take over land or other assets

• Challenging a Housing Benefit decision

  How to appeal if you've been refused Housing Benefit or your payments have been reduced

• Paying off a credit agreement early

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and how to pay it off early

• Dealing with problems at school

  Information providing general guidance for coping with problems at school and outlining some situations which commonly arise

• Living together and same-sex marriage: legal differences

  Information about the legal differences between same-sex married or cohabiting couples including information on financial matters, responsibility for children and housing

• Check if you can get the Pregnancy and Baby Payment

  Find out if you're eligible for the Pregnancy and Baby Payment, a new Scottish benefit to help parents and carers on low incomes with the costs of having a child in the family

• Carer Support Payment

  Find out about Carer Support Payment, a benefit for unpaid carers who give regular and substantial care to a disabled person

• Complaining about housing discrimination

  Complain about discrimination you've faced from a landlord, letting agent or someone else who’s involved in your housing