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• Appealing against a parking ticket when someone else was driving

  How to appeal a parking ticket if someone else was driving, for example if you car was stolen or license plate copied

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• If you are arrested and held in custody by the police in Scotland

  Your rights if you are arrested and held in custody by the police in Scotland

• Cancelling an insurance policy

  Your right to cancel an insurance policy you have just bought or if your circumstances have changed

• Check if the Benefit Cap will affect your Housing Benefit

  Check how much the benefit cap is and whether it will affect your housing benefit. The cap is a limit to the total amount of money you can get

• Courts of law

  Information about the court system, covering civil and criminal courts including an outline of international courts

• Letter for repaying debt to your energy supplier

  Use this template letter to help you write to your supplier and ask to pay your debt back in small payments

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you

• Buying a more energy efficient appliance

  Work out if you’ll save money by buying a more energy efficient appliance and check how to read an appliance’s energy label