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• Save money using your electrical appliances

  Check the average costs of using your electrical appliances and devices. Find ways to save electricity and reduce your energy bills

• Complaints about water and sewerage services

  How to complain about water and sewerage services supplied either by Scottish Water or by a private contractor

• Disability discrimination and debt problems

  Service providers must not discriminate against you if you're disabled. They must make reasonable adjustments to allow you to use their services. Find out more

• Adopting a child

  Information about who can adopt a child and the conditions they must meet, how to apply to adopt a child, the adoption process and details of organisations which can help

• How to read your smart electricity meter

  Find out how to get a reading from your smart electricity meter or your meter's in-home display

• Stop getting junk mail

  Get help on how to reduce the amount of junk mail you get. There are some actions you can take to stop getting junk mail, follow these steps to reduce

• Tenancy agreements

  Find out about tenancy agreements and what they should have in them as well as information a tenant must be given and about sham tenancies and unfair tenancy agreements

• Pets and service animals in rented homes

  Information about keeping pets and service animals in rented homes

• Cold called by a debt management plan provider

  How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door

• Faulty goods

  Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier