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• NHS patients' rights

  Information on the rights of clients within the National Health Service including access to GPs, hospital services and refusal of treatment

• Challenging a JSA decision - mandatory reconsideration

  What to do if you've been refused JSA or had your JSA reduced. The arguments you can use to challenge a JSA decision and the evidence you'll need

• If you're an adult on Disability Living Allowance

  You can’t make a new claim for DLA if you’re 16 or over. Check what to do if you have a problem with your DLA

• Applying for pre-settled and settled status

  Find out how to apply to the EU Settlement Scheme for settled or pre-settled status to stay in the UK after Brexit. Get help with your application. What to do if you’re having problems finishing your application

• Step 3: Find out how you need to defend your eviction

  Step 3: Find out how you need to defend your eviction This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales In most cases

• Dealing with the affairs of someone who has died

  Find out how to deal with the affairs of a person who has died

• What is Universal Credit?

  What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time

• When to appeal a parking ticket

  When you should appeal a parking ticket in Scotland – including if the signs were unclear or you were parked correctly

• Fostering

  Information for carers and children in private and local authority foster arrangements including rights and available allowances for carers

• Claiming new style ESA

  Claiming new style ESA. You’ll need to show that your medical condition makes it difficult to work – get advice about applying and find out more.