Letter to claim damages for misrepresented goods or services

Your details

These details will appear on your letter.

Put your street, town and postcode on different lines.

If it’s not a UK number, include the country code. If it’s a landline, include your area code.

Trader's details

Put the street, town and postcode on different lines.

Is there a specific person you want to write to?

If you selected no, leave this blank.

About the service

Put what was included, dates or time frames, and if it had a specific name.

For example ‘14 January 2022’. If you don’t know the exact date, try to be as specific as you can, for example, ‘January 2022’.

Don't put a ‘£’ sign - we’ll add this for you.

How did you pay?

If you don’t know, leave this blank.

How the service was misrepresented

Include anything that didn’t turn out to be true. For example ‘Garden waste disposal was included and would not be left in the garden’. If there was more than 1 thing, put them on different lines or in a numbered list.

What you’re asking for

What are you asking for?