These details will appear on your letter.
Put your street, town and postcode on different lines.
If it’s not a UK number, include the country code. If it’s a landline, include your area code.
This might be a person’s full name or the name of a company.
Put the street, town and postcode on different lines.
If you selected no, leave this blank.
Check letters or emails from the trader for a reference or customer number. If you don’t have one, leave this blank.
Don't put a ‘£’ sign - we’ll add this for you.
For example ‘14 January 2022’. If you don’t know the exact date, try to be as specific as you can, for example, ‘January 2022’.
If there’s more than 1 problem, put them on different lines or in a numbered list.
For example ‘repair the radiators’ or ‘provide payment to cover the cost of the damaged carpet’. If there’s more than 1 outcome you want to happen, put them on different lines or in a numbered list.
If you don’t want to send anything, leave this blank.
For example ‘photos of the damage to my carpets from the leaky radiator’. If there’s more than 1, put them on different lines or in a numbered list. If you don’t want to send anything, leave this blank.