Skip to navigation Skip to content Skip to footer

Energy policy research

We represent energy consumers by promoting and protecting the interests of domestic and small non-domestic consumers across Great Britain.

As the statutory consumer body for energy consumers in Great Britain, we commission research, build evidence-based policy positions to embed the needs of energy consumers into decision-making, with specific regard for the needs of vulnerable consumers.

Ripping off the band-aids

24 November 2023

The retail energy market isn’t working. We examine the benefits of reforms to enable suppliers to specialise and the consumer protections that would be needed.

Heat GB: Calculating the network costs for low carbon heating

06 October 2023

28 million homes will need to be heated by low carbon technologies by 2050. Heat GB explores how the costs to upgrade the electricity and gas networks change depending on location and different low carbon heating technologies.

Citizens Advice joint letter to Secretary of State for Energy Security and Net Zero on heat pump adoption

29 September 2023

Citizens Advice alongside The Association of Decentralised Energy, Centre for Sustainable Energy, E3G, Energy Saving Trust, Green Alliance, Heat Pump Federation, Regen, and Sustainable Energy Association have come together to urge the Secretary of State for Energy Security and Net Zero to take action to increase homeowner uptake of clean heat and energy efficiency measures in England and Wales.

Decarbonisation Dashboard

13 June 2023

The Decarbonisation Dashboard sets out the scale of the challenge of reaching Net Zero at a constituency level as well as mapping potential benefits such as jobs created and savings to the NHS.

Demand: Net Zero

12 May 2023

Homeowner demand for retrofit is not where it needs to be if we are to reach Net Zero by 2050. Our research examines homeowner interest in, and willingness to pay for, retrofit measures and sets out the barriers that must be addressed before we are likely to see increased uptake among the ‘able to pay’ sector.