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Energy policy research

We represent energy consumers by promoting and protecting the interests of domestic and small non-domestic consumers across Great Britain.

As the statutory consumer body for energy consumers in Great Britain, we commission research, build evidence-based policy positions to embed the needs of energy consumers into decision-making, with specific regard for the needs of vulnerable consumers.

Rough trade? Balancing the winners and losers in energy policy

24 June 2021

We all want the same things from energy suppliers: good quality, value for money services that meet our needs. But energy markets and policies don’t serve everyone well, resulting in better outcomes for some than others. This is a problem if some people are left behind - particularly if their circumstances mean they’re vulnerable to harm. This paper explores the key characteristics that result in some consumers getting a better deal than others, and whether policy reforms could deliver better outcomes.