Search

• Q15: additional information

  Help to fill in Q15: additional information for PIP. Find out what this means and get advice on how to complete the question

• Letter to complain about your energy supply being switched without your agreement

  Use this template letter to complain if you were switched to a new energy supplier without agreeing - fill it in, download and sent

• Social services complaints - other action you could take

  Your options if you do not want to use the local authority complaints procedure to complain about social services or what to do if you have used the procedure and are not satisfied with the outcome

• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Direct payments - what they are

  Direct payments for social care services - overview

• Letter to complain about the poor standard of a service

  Letter to complain to a trader if you're not happy with the quality of their work

• Letter to 'make time of the essence': services

  Use this letter to give a trader a final deadline when they're taking too long to start or finish a job

• Getting a refund on an event ticket

  Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund