Our impact in Wales
Each year, local Citizens Advice in Wales help thousands of people find a way forward. We do this by providing advice, education and support, and influencing policies and practices that affect our clients.
2019/2020 impact report:
The difference we make in Wales 2019/20 [ 5.8 mb]
Y gwahaniaeth rydym ni'n ei wneud yng Nghymru 2019/20 [ 5.9 mb]
Previous impact reports:
The impact of local Citizens Advice in Wales 2017/18 [ 2.4 mb]
Effaith Cyngor ar Bopeth lleol yng Nghymru 2017-18 [ 3.4 mb]
Welsh impact video: