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Citizens Advice Lincoln & District

Contact us

Beaumont Lodge Beaumont Fee
LINCOLN
Lincolnshire
LN1 1UL

Adviceline 03444 111 444

Help to Claim 0800 144 8 444

Migrant Worker Helpline 0344 8476128 Monday, Tuesday, Wednesday & Friday 9.30 - 16.00 and Thursday 12.00-19.00

About our advice service

Generalist service
All clients seeking advice at the Bureau will receive an initial assessment of their situation in a short interview with an Assessor. Assessment interviews are available at designated times throughout the day subject to volunteer adviser availability. If further advice is needed as a result of this assessment, an appointment will be made at a time and date convenient to the client. In certain circumstances we may also be able to provide advice over the telephone by call-back.

The Bureau also offers specialist advice in welfare benefits and debt and is also an intermediary for Debt Relief Orders. For further information about our specialist services, please refer to our website.

Universal Credit: Help to Claim
Do you need help to make a new Universal Credit claim?
We can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.
Call in at a Help to Claim drop-in session, 0800 1448444

Advice session times

Day Time Further information
Monday 09.00 - 13.00 Universal Credit drop in service Monday - Friday 9am - 4pm
Tuesday 09.00 - 13.00
Wednesday 09.00 - 13.00
Thursday 09.00 - 13.00
Friday 09.00 - 13.00 Open for pre-booked appointments only

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00 Clients will undergo an assessment interview to establish the level of information/advice required
Tuesday 10.00 - 16.00 As above
Wednesday 10.00 - 16.00 As above
Thursday 10.00 - 16.00 As above
Friday 10.00 - 16.00 As above

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Internet advice access
  • Induction loop