Tell us if you found what you needed today. Fill in this short survey and help us to improve our local Citizens Advice search.

Diss, Thetford & District Citizens Advice


Shelfanger Road



IP22 4EH

How to get support

Call us

0800 144 88 48

Visit our website

Getting in touch by phone

Phone times
Day Time
Monday 10am to 3pm
Tuesday 10am to 3pm
Wednesday 10am to 3pm
Thursday 10am to 3pm
Friday 10am to 3pm

Visiting us in person

Christmas 2023 - Closed from 21.12.23, re-opening on 03.01.24 for appointments only.

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 10am to 2pm
Tuesday 9.30am to 12.30pm
Wednesday 10am to 2pm
Friday 10am to 2pm


  • External handrails
  • Wheelchair toilet
  • Induction loop
  • Wheelchair accessible

Check other support locations

More information about our service

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.