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Norfolk Citizens Advice (Great Yarmouth)


Great Yarmouth Library

Tolhouse Street

Great Yarmouth


NR30 2SH

How to get support

Call us

0800 144 8848

Visit our website

Getting in touch by phone

Phone times
Day Time
Monday 10am to 4pm
Tuesday 10am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm
Friday 10am to 4pm

Visiting us in person

Open for appointments only: 1pm - 3pm Monday, Wednesday and Friday.

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 10am to midday
Wednesday 10am to midday
Friday 10am to midday


  • Wheelchair accessible
  • Induction loop
  • Wheelchair toilet

More information about our service

Tel: Calls are directed initially to the bureau closest to the caller’s area code. If our lines are busy, or calls are made outside our telephone operating hours, the call will be directed to another bureau or provider. If no provider is available, an automated information service operates.

Advice appointments: Appointments are for queries that are complex, urgent or around specialist issues, or for clients requiring additional help. These are given only after an assessment via Adviceline or the drop-in service.

E-mail service: Offers basic information to straightforward queries. NB: Advice appointments cannot be made by e-mail.

Citizens Advice Consumer helpline - 03454 040506 (not part of Norfolk Citizens Advice)

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.