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Citizens Advice Braintree and South Essex - Basildon


The Basildon Centre

St Martins Square



SS14 1DL

How to get support

Call us

0808 278 7877 - see details below

Visit our website

Getting in touch by phone

After 4pm Monday to Friday and Saturday morning please ring 0808 2505724.

Phone times
Day Time
Monday 9.00am to 8.00pm
Tuesday 9.00am to 8.00pm
Wednesday 9.00am to 8.00pm
Thursday 9.00am to 8.00pm
Friday 9.00am to 8.00pm
Saturday 9.00am to 1.00pm

Visiting us in person

Funded by Basildon Council providing information and advice to Basildon Borough residents.
Face to face: we will endeavour to place you with an adviser, subject to volunteer availability. If not possible, alternative ways to contact will be given.

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 9.00am to midday
Tuesday 9.00am to midday
Wednesday 9.00am to midday
Thursday 9.00am to midday


  • Wheelchair accessible
  • Wheelchair toilet

Check other support locations

More information about our service

If you would like to support our organisation in a simple way;
When you are Amazon shopping, put in the search bar of your browser,
Hover over ‘Accounts and lists’, select your amazon smile, then select change charity, enter
Citizens Advice South Essex, select it, then 0.5% of the purchase price will be donated to us.
It will stay as your selected charity, unless you change it, it does not cost anything to you, Thank you.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.