Preston Citizens Advice

Address

Town Hall Annexe

Birley Street

Preston

Lancashire

PR1 2QE

How to get support

Call us

See below Information about our service

Getting in touch by phone

Phone times
Day Time
Monday 9.15am to 3.15pm
Tuesday 9.15am to 3.15pm
Wednesday 9.15am to 3.15pm
Thursday 9.15am to 3.15pm

Visiting us in person

Check if you need to book an appointment

You'll need to contact us to find out about options for visiting the office.

Office times
Day Time
Monday 9.15am to 3.15pm
Tuesday 9.15am to 3.15pm
Wednesday 9.15am to 3.15pm
Thursday 9.15am to 3.15pm

Accessibility

  • Wheelchair accessible
  • Wheelchair toilet

Check other support locations

More information about our service

We are able to offer telephone advice appointments and face to face appointments.

Face to face appointments are available at outreach venues within the Preston area including:-

Yorkshire Building Society - 01772 507531 - Please contact them via telephone or call in to the branch to arrange a face to face appointment.

UCLAN (University of Central Lancashire) - Drop in session - PLEASE NOTE - this is term time only. Each Wednesday from 11.00 am - 1.00 pm @ Advice and Resolution Centre, Foster Building, UCLAN, Preston. First come first served basis.

You can follow us on X and Facebook @CABPreston to see events we are hosting in the local community.

Clients can self-refer to us with energy enquiries by contacting our Energy Support Service on 07985192280. We ask that clients leave a voicemail message with their name and contact details and type of energy help they need. We will contact the client within 5 working days and arrange a telephone appointment with our energy advisor. Please note that a maximum of 3 fuel vouchers can only be issued by the voucher provider to each client. Any client who is requesting any more than 3 vouchers will most likely be declined any further assistance although this will be at the discretion of the voucher provider.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..