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Copeland (Whitehaven) Citizens Advice

Address

Phoenix House

3-5 Jacktrees Road

Cleator Moor

Cumbria

CA25 5BD

How to get support

Call us

01946 693321

Email us

advice@cacopeland.org

Visit our website

https://citizensadvicecopeland.org.uk

Getting in touch by phone

For telephone advice please contact 0808 278 7959. This is a freephone and is open Monday - Friday 9am - 5pm.

If all our advisers are busy the client will be transferred to the national adviceline.

Phone times
Day Time
Monday 9.00am to 5.00pm
Tuesday 9.00am to 5.00pm
Wednesday 9.00am to 5.00pm
Thursday 9.00am to 5.00pm
Friday 9.00am to 5.00pm

Visiting us in person

An initial telephone call is needed before a face to face appointment can be booked. To have an initial call you need to contact our adviceline on 0808 78 7959.

Check if you need to book an appointment

You'll need to contact us to find out about options for visiting the office.

Office times
Day Time
Monday 9.00am to 5.00pm
Tuesday 9.00am to 5.00pm
Wednesday 9.00am to 5.00pm
Thursday 9.00am to 5.00pm
Friday 9.00am to 4.30pm

Accessibility

  • Wheelchair accessible
  • Wheelchair toilet

More information about our service

We are currently operating by telephone advice.

Face to face appointments are available but are pre-arranged.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.