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Citizens Advice Carlisle & Eden (Penrith Office)


2 Sandgate



CA11 7TP

How to get support

Call us


Email us

Visit our website

Getting in touch by phone

AdviceLine Single Queue participant

Phone times
Day Time
Monday 10.00am to 3.30pm
Tuesday 10.00am to 3.30pm
Wednesday 10.00am to 3.30pm
Thursday 10.00am to 3.30pm
Friday 10.00am to 3.30pm

Visiting us in person

Open Tuesday and Thursdays only for appointments
Drop ins should be discouraged - clients can call our AdviceLine number

Check if you need to book an appointment

You'll need to contact us to find out about options for visiting the office.

Office times
Day Time
Tuesday 10.00am to 3.00pm
Thursday 10.00am to 3.00pm


  • Induction loop

More information about our service

General advice service now open for face to face appointments - drop ins are not encouraged

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.