Cheshire West - Chester Citizens Advice
Upper Northgate Street
How to get support
Visit our website
Getting in touch by phone
Telephone access is available between 10am and 4pm. We sometimes have a voicemail facility or an open task list for clients who can't get through to a local adviser.
|Monday||10.00am to 4.00pm|
|Tuesday||10.00am to 4.00pm|
|Wednesday||10.00am to 4.00pm|
|Thursday||10.00am to 4.00pm|
|Friday||10.00am to 4.00pm|
Visiting us in person
Level of support at drop-ins varies based on volunteer availability, clients may be signposted to Adviceline or the email contact form at advicebyemail.org.uk
Check if you need to book an appointment
You can drop in to our office to speak to someone.
If you would like to pre-book an appointment, contact us to see if this is an option.
|Monday||10.00am to 2.00pm|
|Tuesday||10.00am to 2.00pm|
|Thursday||10.00am to 2.00pm|
- Wheelchair toilet
- Wheelchair accessible
Check other support locations
- Blacon Beacon
- Cafe 71
- Dial House
- Elton Community Centre (for Helsby, Elton, Frodsham)
- Freedom Church
- Jubilee Hall
- Little Sutton Food Hub (Ellesmere Port)
- Matthew Henry Evangelical Church
- Neston Community Youth Centre
- Salvation Army (Ellesmere Port)
- The Venue
- Trinity Methodist Church (Ellesmere Port)
- Westminster Community Food Bank (Ellesmere Port)
More information about our service
See https://www.citizensadvicecw.org.uk/in-person-support/ for a full list of drop-ins.
Our online contact form can be found at advicebyemail.org.uk
Our specialist services are limited to benefits and debt only.
If you can't get in touch with your nearest Citizens Advice
You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.