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Citizens Advice Medway

Address

Third Floor

Kingsley House

37-39 Balmoral Road

Gillingham, Kent

Kent

ME7 4PF

How to get support

Call us

01634 383 760

Email us

info@medwayadvice.org.uk

Visit our website

https://www.medwayadvice.org.uk

Getting in touch by phone

The switchboard closes between 12:30pm & 1pm for the lunch break. There is no facility to leave a voicemail.

Phone times
Day Time
Monday 9.00am to 5.00pm
Tuesday 9.00am to 5.00pm
Wednesday 9.00am to 5.00pm
Thursday 9.00am to 5.00pm
Friday 9.00am to 4.30pm

Visiting us in person

If the main entrance to our building is closed, push Buzzer 2 on the intercom so we know to open the door. We are on the right-hand side on the Third Floor as you exit the lift.

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 9.00am to 5.00pm
Tuesday 9.00am to 5.00pm
Wednesday 9.00am to 5.00pm
Thursday 9.00am to 5.00pm
Friday 9.00am to 4.30pm

Accessibility

  • Wheelchair accessible

Check other support locations

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.