West Berkshire Citizens Advice
Address
2nd Floor
Broadway House
4-8 The Broadway
Northbrook Street
Newbury
Berkshire
RG14 1BA
How to get support
Call us
Visit our website
https://www.citizensadvicewestberkshire.org.uk
Getting in touch by phone
We operate a reception service. If clients cannot reach us, they can leave a voicemail 24/7. We aim to call clients back within 5 working days. We are closed on Fridays.
| Day | Time |
|---|---|
| Monday | 9.30am to 3pm |
| Tuesday | 9.30am to 12.30pm |
| Wednesday | 9.30am to 3pm |
| Thursday | 9.30am to 3pm |
Visiting us in person
We are open for drop ins on Wednesdays between 9.45am to 11.45am only. We also arrange face-to-face appointments where necessary after an initial telephone call.
Check if you need to book an appointment
You can drop in to our office to speak to someone.
If you would like to pre-book an appointment, contact us to see if this is an option.
| Day | Time |
|---|---|
| Wednesday | 9.45am to 11.45am |
Accessibility
- Wheelchair toilet
- Wheelchair accessible
More information about our service
For people who live or work in West Berkshire. All clients can be enter service using main number, enquiry form, or referral. Teams:
Generalist advice/info - volunteer-led service;
Disability Benefit Form Filling;
Debt advice (see below. Note, our debt advice is primarily telephone).
If you can't get in touch with your nearest Citizens Advice
You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser..