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Citizens Advice Bournemouth Christchurch and Poole (Bournemouth)


BCP Civic Centre

Bourne Avenue




How to get support

Call us

08082 787 939

Email us

Visit our website

Getting in touch by phone

Phone times
Day Time
Monday 10am to 4pm
Tuesday 10am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm
Friday 10am to 3pm

Visiting us in person

The Town Hall Drop in is open Monday to Thursday 10-14.30pm
No drop in on Fridays

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm


  • Wheelchair toilet
  • Internal handrails
  • Wheelchair accessible
  • External handrails

Check other support locations

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.