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Citizens Advice Dudley and Wolverhampton (Wolverhampton City Centre)


Dudley House

9-11 Stone Street


West Midlands


How to get support

Call us


Email us

Visit our website

Getting in touch by phone

Adviceline number: 08082787919

We ask that all clients come through to our contact centre so an initial assessment can be completed by one of our trained Contact Centre Assessors.

Phone times
Day Time
Monday 9.30am to 3.30pm
Tuesday 9.30am to 3.30pm
Thursday 9.30am to 3.30pm

Visiting us in person

Our office is currently not open for clients to attend unless a pre booked face to face appointment has been provided to the client by our Contact centre or Caseworkers.

Check if you need to book an appointment

You'll need to contact us to find out about options for visiting the office.


  • Wheelchair accessible
  • Induction loop
  • Wheelchair toilet

More information about our service

Our Contact Centre staff will be available to assist all clients in all areas on 08082787919 on Mondays, Tuesdays and Thursdays between 9:30am - 3:30pm.

Outside of our opening hours information about our services can be found on our website

Clients who require benefit advice and are affected by cancer can ring our Macmillan Benefit’s Advice Service on 01902932170.

Clients who need Legal Housing Representation who are eligible for legal aid and are facing possession, review hearings or have received a hearing notice from their local court in the areas of Dudley, Sandwell and Wolverhampton can ring our Referral Support Assessors on 01902932170. 

Clients who need Debt advice can either ring our Contact Centre number for immediate support on 08082787919 Mondays, Tuesdays and Thursdays between 9:30am - 3:30pm or text 07799 070595 Monday-Friday and a call back will be given to the client within 2 working days.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.