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Citizens Advice Whitby


Whitby Library

Windsor Terrace


YO21 1EY


North Yorkshire

YO21 1EY

How to get support

Call us

0808 2787900

Visit our website

Getting in touch by phone

Phone times
Day Time
Monday 9am to 4.30pm
Tuesday 9am to 4.30pm
Wednesday 9am to 4.30pm
Thursday 9am to 4.30pm
Friday 9am to 4.30pm

Visiting us in person

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Thursday 10am to 3pm


  • Wheelchair accessible
  • External handrails
  • Wheelchair toilet
  • Internal handrails

More information about our service

If you need to cancel an appointment, if you have a caseworker and need to leave a message, or you have been asked to contact the local office - Please ring 01723 368710.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.