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Citizens Advice Newcastle

Address

4th Floor

City Library

Charles Avison Building

33 New Bridge Street West

Newcastle Upon Tyne

NE1 8AX

How to get support

Call us

08082787823

Email us

citycab@newcastlecab.org.uk

Visit our website

https://citizensadvice-newcastle.org.uk/

Getting in touch by phone

Phone times
Day Time
Monday 10am to 4pm
Tuesday 10am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm
Friday 10am to 4pm

Visiting us in person

We are closed from 12.00pm on Friday 22nd December 2023 to Monday 1st January 2024 re-opening Tuesday 2 January 2024 10.00 am

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 10am to midday
Tuesday 10am to midday
Wednesday 10am to midday
Thursday 10am to midday
Friday 10am to midday

Accessibility

  • Internal handrails
  • Wheelchair accessible
  • Wheelchair toilet
  • Induction loop

Check other support locations

More information about our service

Our walk in advice sessions are open on a limited basis 10 - 12 Monday - Friday. Priority is given to those people who cannot access our advice by phone, e-mail or self-referral through our website.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.