Lancashire West Citizens Advice (West Lancashire)
The Concourse Shopping Centre
How to get support
Visit our website
Getting in touch by phone
|Monday||9.00am to 5.00pm|
|Tuesday||9.00am to 5.00pm|
|Wednesday||9.00am to 5.00pm|
|Thursday||9.00am to 5.00pm|
|Friday||9.00am to 5.00pm|
Visiting us in person
A drop in service is available at our Information Centre in the Concourse - Tuesdays 10.00 until 13.00 and Fridays 10.00 - 14.00
Check if you need to book an appointment
You can drop in to our office to speak to someone.
If you would like to pre-book an appointment, contact us to see if this is an option.
|Monday||9.00am to 4.00pm|
|Tuesday||9.00am to 4.00pm|
|Wednesday||9.00am to 4.00pm|
|Thursday||9.00am to 4.00pm|
|Friday||9.00am to 4.00pm|
- Wheelchair toilet
- Wheelchair accessible
More information about our service
There is a drop in service at the West Lancashire office in the Concourse on Tuesdays between 10.00 and 13.00 (clients will need to ring the bell)
Our current waiting time for face to face Benefit appointments is around 4 weeks.
Our current waiting time for telephone Benefit appointments is around 2 weeks.
If you can't get in touch with your nearest Citizens Advice
You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.