Administrator

Administrator

Hours: 37 hours per week

Contract: Permanent

Salary: £27,263.00 per annum, pro rata

Location: Matlock (hybrid mix of home and office working 1 day per week minimum)

About the role:

We are looking for a highly organised, proactive Administrator with strong IT skills to join our Administration Team. This is a varied and rewarding role, providing essential administrative support across the organisation while playing a key role in supporting the delivery of our new Crisis and Resilience service.

You will be responsible for:

• Producing reports and management information from our CRM system, maintaining accurate records and preparing data in line with funder requirements.

• You will also have direct contact with clients, conducting follow-up survey calls to gather feedback and outcomes information.

• Your duties will also include providing administrative support across a range of services, managing documentation and digital records, coordinating information and processes, maintaining statistics and reports, and supporting managers, senior leaders and HR colleagues with a variety of administrative tasks.

The role is fast-paced and responsive, requiring flexibility, strong organisational skills and the ability to adapt to changing priorities while working collaboratively with colleagues across the organisation.

Who we are looking for:

The ideal candidates will have:

• Excellent written and verbal communication skills (essential)

• Strong IT skills, including advanced Microsoft Excel skills (essential)

• Experience producing reports and management information (essential)

• Excellent attention to detail and organisational skills (essential)

• Experience of the charity or voluntary sector (preferred)