Debt Advice Deputy Quality Manager

Apply before 5pm on 10 November 2025.

Job summary

Salary
£36,421
Location
Knowsley
Workplace
Hybrid working
Contract
Permanent
Hours per week
35

How to apply

You can check for more information and how to apply.

Interviews will take place on 20 November 2025.

About the role

Citizens Advice Knowsley is funded by the Money and Pensions Service to deliver debt and money advice. We are looking to recruit a Deputy Debt Advice Quality Manager to be part of the Greater Merseyside Money Advice Partnership (GMMAP) Quality team.

Reporting to the Project Manager and Quality Manager and working closely with our Delivery Partners you will be responsible for maintaining the provision of consistent good quality debt advice. You will work as part of the GMMAP Quality Team to support the implementation and ongoing facilitation of project quality assurance and improvement processes. You will work collaboratively with the project management team to inform and support contract compliance, identifying good practice and sharing learning with delivery suppliers.

The job allows for hybrid working with travel when required throughout the Liverpool City Region & Warrington to various GMMAP sites.