Help to Claim Adviser
Apply before 11.59pm on 19 April 2026.
Job summary
- Salary
- 27,488
- Location
- Hybrid with Hinckley Office Base
- Workplace
- Hybrid working
- Contract
- Fixed term contract, until 31 March 2027
- Hours per week
- 37
How to apply
You can check for more information and how to apply.
Interviews will take place on 30 April 2026.
About the role
Join our team supporting people to access Universal Credit through our national Help to Claim service. Working mainly from home (with some travel), you’ll guide clients via phone and webchat, helping them confidently complete their first claim and understand their entitlements.
This is a rewarding role for a compassionate, tech-savvy individual who can explain complex information clearly, use digital tools effectively, and provide high-quality advice. You’ll play a vital part in helping people achieve financial stability while developing valuable skills in a supportive, purpose-driven organisa
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.