Quality and Technical Coach

Apply before 11.59pm on 11 December 2025.

Job summary

Salary
31,080
Location
Sandwell and Walsall
Workplace
Office based
Contract
Permanent
Hours per week
37

How to apply

You can check for more information and how to apply.

Interviews will take place on 19 December 2025.

About the role

As a Quality and Technical Coach, the successful candidate will oversee and mentor the Consumer Energy Debt Advice (CEDA) team, ensuring the delivery of high-quality, client-centred services. The role involves providing clear and effective coaching and motivation to a team of advisers, while creating a supportive environment where services are delivered seamlessly and efficiently.

For full details, please download the job description and person specification below. To apply, simply complete the application form (also available below) outlining your suitability for the role. Please note we are unable to accept CV’s.

If you need any adjustments or assistance with your application, we’re happy to help just email us at staffrecruitment@citizensadvicesandwell-walsall.org

Applicants must have the right to work in the UK. Proof of eligibility will be required before employment begins.

We appreciate your interest in this opportunity and wish you all the best with your application!

We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as you can if you are interested in the role.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.