Advice Session Supervisor Plus (or Trainee)
Apply before 11.59pm on 5 November 2026.
Job summary
- Salary
- Starting at £29,389 rising to £32,370 upon completion of intensive training and 6-month probation period.
- Location
- Hybrid – across our offices in East Berkshire (Bracknell, Maidenhead and Slough) and some home working
- Workplace
- Hybrid working
- Contract
- Permanent
- Hours per week
- 37
How to apply
You can check for more information and how to apply.
Interviews will take place on 9 November 2026.
About the role
The primary responsibility of this role is to oversee the advice service, providing
guidance and assistance to advisers and caseworkers in delivering favourable
advice outcomes to individuals within the local community.
Additionally, the role involves conducting quality assurance procedures, including case evaluations, to
uphold the standard of advice provided.
You will also provide line management
to project staff or you will be allocated responsibility for an area of the service
and manage that area as directed. You will support and work with volunteers
and staff who provide advice through the service, and you will work within a
team of supervisors who provide this support.
You will work across each of the Citizens Advice East Berkshire offices and other
locations as required to meet service demands. Collaboration with professional
and voluntary sector partners is integral to the role, as is working alongside a
dedicated and experienced team. A DBS check is required for this role.