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Reapply for Universal Credit

This advice applies to England

You might have to make new application if you need to go back onto Universal Credit after a period of not getting payments. It depends when your last payment was and why it stopped. 

If your last payment was more than 6 months ago

You need to make a new application if it’s been more than 6 months since you got your last Universal Credit payment.

If your last payment was less than 6 months ago

You won’t have to make a new claim for Universal Credit if either:

  • your Universal Credit payments stopped because your earnings went up, but now your earnings have dropped again
  • your application for Universal Credit was refused because your earnings were too high, but now your earnings have dropped below the limit

The above doesn't apply if you live in a 'full service' Universal Credit area - check if you live in a full service area.

Call the Universal Credit helpline to start getting Universal Credit again - they’ll have your claim details on their system.

Universal Credit helpline
Telephone: 0800 328 9344
Textphone: 0800 328 1344 
Open Monday to Friday 8am to 6pm

Calls to these numbers are free.

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