Find out about buying event tickets and how to make sure a ticketing site is genuine.
What to check before you buy sporting, music or theatre tickets, and what kinds of ticket sellers there are.
Your rights if your tickets don’t arrive in time and what you can do about it.
What you can do after you buy tickets for an event, such as a music, sporting or theatre event, and then the event is cancelled by the organisers.
What you can do if after you buy tickets for an event, such as a music, sporting or theatre event, you are unable to go or you change your mind.
Your rights and what you can do if you buy tickets for a sporting, music or theatre event and you don’t get what you expected. For instance, the seats might not be where you thought they were, you have the wrong number of tickets, wrong date, wrong venue or standing tickets when you ordered seated ones.
Problems with buying tickets for events, who you can complain to and what action you can take.
Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website.