Neidio i’r llywio Neidio i’r cynnwys Neidio i’r troedyn


Most people need an account with a bank or building society. It's important to have the right information about opening and running an account to help you manage your money properly and deal with any problems which crop up.

Read the following pages to find out more.

Cael cyfrif banc

Information on how to get a bank account, types of account available and switching from one bank or building society to another.

Stopping debit and credit card payments

Information about your rights to stop a credit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes.

Bancio-diogelwch a thwyll

How to keep your money and bank details safe, including protecting your details, lost or stolen cards or chequebooks, identity theft, fraudulent use of your account and transactions that have been carried out incorrectly.

Cwyno am fanciau a chymdeithasau adeiladu

How to make a complaint about your bank or building society, the standard of service you should expect, what to do if you feel you have been discriminated against and organizations to contact if you are not satisfied with the way your complaint has been dealt with.

Defnyddiwyd eich cerdyn talu heb eich caniatâd

Beth fedrwch chi ei wneud os defnyddiwyd eich cerdyn talu i brynu rhywbeth o bellter dros y rhyngrwyd, trwy'r post, oddi ar y teledu, dros y ffôn neu drwy’r ffacs, heb eich caniatâd.