Struggling to pay your bills
- Cael help os ydych chi ar ei hôl hi gyda’ch biliau ynni
- Grantiau a budd-daliadau i’ch helpu chi i dalu eich biliau ynni
- Ni allwch fforddio ychwanegu arian at eich mesurydd talu ymlaen llaw
- Stop your energy supplier moving you to prepayment
- Tell your supplier if you need extra support
- Compare how much electrical appliances cost to use
- Help with bills if you use alternative fuels
Your energy meter
- How to read your gas or electricity meter
- How to read your smart electricity meter
- How to read your smart gas meter
- Move your gas or electricity meter
- Check if your energy meter is faulty
- Decide if prepayment is right for you
- Switching from prepayment to paying by credit
- Getting an old-style prepayment meter installed
- Getting a smart meter installed
- If you have a radio teleswitch or dynamically teleswitched energy meter
- Using your smart meter’s in-home display
- Fixing problems with your smart meter’s in-home display
- Find the user guide for your smart meter's in-home display
Save energy at home
Problems with your energy bill
Get a better energy deal
Problems with your energy supply
- If you’ve been told your energy supply will be disconnected
- What your landlord can charge you for energy
- Problems getting to or topping up your prepayment meter
- If you didn’t agree to switch energy supplier
- Get compensation if you have a power cut
- If your home is on a heat network
- Your energy supplier has gone bust
- Check who's taken over your energy supply
- Prepare for a power cut