Holding letter - ask creditors to hold off

This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales

You can use this letter to ask creditors to hold off for a short period while you work out your budget or get advice.

This template is to be used for guidance and may not suit your specific situation. If you require more detailed advice and guidance, you can get more help.

If you need more help on using this tool, or you want to read about circumstances when you might use it, see Guidelines for using the letter templates.

Check if your creditor can still take action against you

Your creditors have a limited time to take you to court to repay a debt. For most debts, the time limit is 6 years. The time limit restarts if you write to your creditor or make a payment. If it’s a joint debt, this includes if the other person makes a payment. 

If you haven’t got court papers after 6 years, your debt becomes ‘statute barred’ - this means your creditor can’t take court action to get their money back. 

Don’t use this letter if:

  • it’s been over 6 years, because they might not be able to force you to pay

  • it will soon be 6 years, because contacting them might restart the time limit

Check if the time limit has passed or will pass soon. If you’re not sure, talk to an adviser.

Sam Hoolin

8 Park Avenue

01632 960001


Giltham City Bank

24 Station Road
GT16 3LP

23 May 2024

Your reference: LL/ANO/Reminder1

To whom it may concern,

Account name: Sam K Hoolin

Account number: 12345678

I am sorry that I am unable to keep up my monthly payments to your company. This is because:

I am sick and unable to work. I have claimed benefits and am waiting to hear the outcome of my claim. My situation is unlikely to improve for at least 3 months.

I am writing to all my creditors asking for details of the balance outstanding on my accounts. Once I have this information I will be able to work out how much I can afford to pay to each creditor. As it may take a little time for all my creditors to reply, it would be helpful if you could hold action on my account for 2 months and agree to freeze interest and other charges to stop my debt increasing. If you are unable to agree to this, please explain your reasons.

Thank you for your help and I look forward to hearing from you.

Yours faithfully,

Sam Hoolin

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Page last reviewed on 16 December 2020