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Complaints

In a case about child abuse, it can be hard to work out how best to make a complaint about the local authority’s involvement with your family. This section will tell you the best way to go about doing so.

Complaints about local authorities - getting started

Things to think about before making a complaint about social services involvement with your family, covering reasons to complain, potential outcomes, time limits and the complaints procedure.

Complaints about local authorities - how to complain

Explains the procedure for making a complaint about local authority involvement with your family, and the stages in the process.

Taking your complaint about the local authority further

Explains further action you can take if your are not happy with the outcome of your complaint about local authority involvement with your family.

Letter writing tips

Tips on what to include when writing a letter of complaint about social services involvement with your family.