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NHS complaints - who is your complaint against?

The following pages give a list of reasons you might want to complain about the service you have received from various providers of NHS services, including doctors, dentists and other practitioners such as therapists and pharmacists. They also give steps you can take, if you do decide to go ahead with making a complaint.

Complaints about GPs

Outlines why you might want to complain about the service you have received from your GP, who is accountable for services and the options available for making a complaint.

NHS dentist complaints

Outlines why you might want to complain about the service you have received from an NHS dentist, who is accountable for services and the options available for making a complaint.

NHS hospital complaints

Outlines why you might want to complain about the service you have received in an NHS hospital, who is accountable for services and the options available for making a complaint.

Complaints about other NHS services

Explains how to complain about NHS services and health and care professionals other than GPs, dentists, hospitals and mental health services, including pharmacists, opticians, community nurses and therapists.